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Call: +86 18057515032、+86 18081925620
Contact center opening Hours: 24X7 Live Customer Support
By email: rw@heycars.net
Check out some of our frequently asked questions.
Can I make any change to my booking or cancel my booking?
If you would like to change any detail of your booking such as pick up or drop off location, date or number of passenger, you can cancel your booking and make a new reservation. To cancel your booking, you may go to the booking detail page by searching your booking number on home page of heycars.cn, then click “cancel my order”.
How can I find my driver/transfer?
If you would like to change any detail of your booking such as pick up or drop off location, date or number of passenger, you can cancel your booking and make a new reservation. To cancel your booking, you may go to the booking detail page by searching your booking number on home page of heycars.cn, then click “cancel my order”.
How will I receive the booking confirmation?
If you would like to change any detail of your booking such as pick up or drop off location, date or number of passenger, you can cancel your booking and make a new reservation. To cancel your booking, you may go to the booking detail page by searching your booking number on home page of heycars.cn, then click “cancel my order”.
Don't have answers to these FAQs yet?
Please leave us a message.
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We strive to respond to all messages within 1 business day.
If you need immediate help,It is recommended that you call the service number on the page, and the customer service will provide you with assistance.
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Call : +86 18057515032、 +86 18081925620
Email: rw@heycars.net
Service hours: 24X7 Live Customer Support
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